Let's review
You've now explored:
How to install Workbench in Slack using the Tines Workbench Slack App, and when a custom Slack app might be needed instead.
How to start conversations, select presets, and access Workbench quickly in Slack.
How tool confirmations work in Slack, and how conversations sync between Slack and your Tines tenant.
Next up
The Workbench management module, where you'll learn how to create team presets, use prepopulated chat inputs, set up Chrome shortcuts, and get the most from Workbench at scale.