Send events to Workbench

You can send events from your stories directly to Workbench using a formula.

The WORKBENCH_LINK() function generates a link that opens Workbench with event data pre-loaded. This is useful when you want to review event details in a conversational interface, ask Workbench to analyze or enrich the data, or get suggestions for how to handle a specific event.

Like cases, events sent to Workbench maintain real-time access to the latest data.

Some examples of where this is useful:

  • Send security alerts to Workbench for triage assistance.

  • Load failed provisioning events for investigation and remediation.

  • Review workflow errors to troubleshoot automation issues.

Was this lesson helpful?

Built by you,
powered by Tines

Already have an account? Log in.