Let's review
You've now explored:
How to start and manage Workbench conversations, including attaching files to provide context and data for analysis.
How to search and organize your chat history, configure custom instructions, and understand how Workbench memory works.
How to send cases and events to Workbench for real-time analysis, and how to convert your conversations into reusable Tines stories.
Next up
The Workbench in Slack module, where you'll learn how to bring Workbench's capabilities directly into your team's communication platform.