Think about the last time you needed to answer a question about your workflows, like "How many security alerts did we receive last month?" or "Which users triggered the most access requests this quarter?" You probably wished you had that data stored somewhere queryable instead of buried in logs or scattered across story runs.
That's where records come in.
A record is structured, persistent data storage that captures information from your Tines workflows and makes it queryable over time. Your workflows handle execution, but without persistent data storage, you lose visibility into what happened, when it happened, and how often. Records give you a place to capture the data that matters, structure it consistently, and query it whenever you need insights.
With records, you can:
Store structured data from any workflow in a consistent, queryable format.
Track trends over time by capturing data points from every story run.
Build reports and dashboards that visualize workflow performance and outcomes.
Link data to cases to provide context for investigations and decisions.
Query historical data to inform workflow logic and decision-making.