Freshdesk × Tines

Empower your customer support by integrating Tines’ powerful automation capabilities with Freshdesk’s robust ticketing system to streamline workflows and enhance service efficiency.

Pre-built templates

With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.

List all skills
View an archive ticket
View an agent
View a ticket summary
View a ticket
View a skill
View a role
View a group
View a contact
View a company
Update an agent
Update a ticket summary
Update a ticket
Update a skill
Update a group
Update a conversation
Update a contact
Update a company
Soft delete a contact
Search for a contact

Build your own connections

With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.

cURL request

curl -v -X GET --location "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" -H 'Content-Type: application/json'

Paste in your Tines story

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