At Tines, we understand different systems and environments require different deployment options. Some organizations require extra guardrails to access and manage their systems and data. Those operating in regulated industries or the government sector often require self-hosted or on-prem solutions to ensure their networks are secure and compliant.
Tines is unique in many ways, but one of our biggest differentiators is that our intelligent workflow platform can be deployed in the cloud or self-hosted.
Approximately 80% of Tines enterprise workflows are cloud-based, and the vast majority of systems our customers interact with are cloud-based. Those with a cloud-based deployment never have to worry about hardware, connectivity, or any operational issues. We give them peace of mind not having to manage it or deal with upgrades and costs. Cloud deployments also gain access to new features and bug fixes as soon as they become available, with no action required from the builder.
At Tines, our cloud offering is SOC2 Type 2 certified, and we conduct regular pen tests.Our cloud customers can rely on their data being encrypted at rest and in transit. With governance, compliance, and auditability built in, we encourage best practices to ensure customers take steps to secure their own applications and data.
Get started immediately in the cloud by signing up here.
The Tines Tunnel
For those who want to connect to our cloud infrastructure, but have a system running on a private network, there’s Tines Tunnel. That system might be an on-prem instance of Jira, or even a homegrown API that’s running on a server underneath somebody’s desk in the office. Tines Tunnel has been a game-changer for security of IT Ops teams running services on-prem that they need Tines to access.
Imagine the Tines Tunnel as a tiny piece of software that runs on your private network; it’s a simple container that will run on anything from Docker Compose to Kubernetes or any other platform that supports Docker containers. When you make a request to Tines via a Tines Tunnel, it will run that request as if Tines is running on the same network. Suppose you need to automate interactions with an on-prem system behind a firewall. In that case, the Tines Tunnel allows you to securely access systems running on private networks from our cloud, with only an outbound connection configuration on your firewall. Cloud tenants can also have multiple tunnels configured, allowing customers to connect to multiple, separate private environments.
Some of the other benefits of the Tines Tunnel include:
Consistent integrations: Talk to any service regardless of where it is hosted.
Manage logs: Use Tines to fetch logs and push them onto your internal servers.
The self-hosted route
If you need full control over your Tines tenant, or operate in a highly regulated or airgapped environment, Tines self-hosting is the ideal solution. Self-hosting provides maximum flexibility for compliance and security needs, allowing you to manage everything within your own infrastructure. The Tines platform can run on any container orchestration platform, from simple setups like Docker-compose to robust, scalable environments like Kubernetes, ensuring a seamless integration with your existing infrastructure.
With self-hosting, Tines customers have no daily action limits, gaining more flexibility for creativity and problem solving with workflows. As you scale up your infrastructure, Tines seamlessly scales with it. But at the end of the day, you maintain full control over deployments, observability, and access. With this control comes the responsibility of patching vulnerabilities and managing access control independently, based on your own timeline and company guidelines.
Other considerations
In addition to the flexibility in how you deploy your Tines tenant, we also offer flexibility in how you connect your preferred LLMs to your workflows. By default, all Tines AI features are powered by Anthropic’s Claude, hosted securely through AWS Bedrock. However, it’s possible to bring your own AI provider to power those AI features. For more information, check out our available AI providers here. If you connect a different LLM to Tines, you can also configure it to connect to other systems via a Tines Tunnel. Connecting via a Tines Tunnel allows your cloud tenant to securely access AI services running in your internal networks.
With any platform, the advantages of the cloud over self-hosted typically include increased flexibility, scalability, and cost savings. Moving to the cloud can be a big decision, but it doesn't have to be intimidating. By conducting thorough research and planning ahead, you can ensure that you make the right decision at the right time for your organization.
Ultimately, Tines delivers the compliance you require, the enterprise features you expect, and the ability to run wherever you need it – from our managed cloud right through to self-hosted installations.