Automating abuse inbox management and phishing response (Part 2)

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Written by Eoin HinchyCo-founder & CEO, Tines

In part 1 of our Automating abuse inbox management and phishing response video series, we introduced the key concepts of Tines and built a basic Story. Here, in part two of this series, we go deep and add a lot of capability to our Story. Including:

  • Attachment analysis in VirusTotal

  • Real-time detonation of attachments in Hybrid Analysis

  • Analysis of URLs in URLScan.io

  • Collection of user responses with the Tines “Prompt Widget”

Shown below are the before and after diagrams:

Download and import the Part 2 Story file here.

*Please note we recently updated our terminology. Our "agents" are now known as "Actions," but some visuals might not reflect this.*

References: 

URLScan.io: https://urlscan.io/

URLScan.io API Docs: https://urlscan.io/about-api/

Hybrid Analysis: https://www.hybrid-analysis.com/

Hybrid Analysis API Docs: https://www.hybrid-analysis.com/docs/api/v2

Virustotal file submission: https://www.virustotal.com/en/documentation/public-api/#scanning-files

Tines Docs – Working with files: https://docs.tines.io/tines_agents_working_with_files.html

Tines Docs – Prompt widget: https://docs.tines.io/tines_agents_widgets.html

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