Freshservice × Tines

Integrating Tines and Freshservice accelerates incident response and streamlines service management by automating workflows and orchestrating seamless communication between your ITSM tools and security operations.

Pre-built templates

With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.

View all Tasks in Freshservice
Update Ticket in Freshservice
Update a Task in Freshservice
List all Tickets in Freshservice
List all Groups in Freshservice
List all Agents in Freshservice
Get Ticket Activities in Freshservice
Get Requesters in Freshservice
Get Alert Logs in Freshservice
Get Alert in Freshservice
Get Agent by Email in Freshservice
Create Service Request in Freshservice
Create Requester in Freshservice
Create Group in Freshservice
Create an Agent in Freshservice
Create a Ticket in Freshservice
Create a Task in Freshservice

Build your own connections

With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.

cURL request

curl -v -X GET --location "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" -H 'Content-Type: application/json'

Paste in your Tines story

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