Elevate IT service delivery with workflow orchestration
Faster resolution frees IT to focus on growth, innovation, and strategic business priorities.
Shift left confidently: automate repetitive tasks, ensure security by design, and free IT to innovate at scale.
Seamlessly connect identity providers, ticketing systems, and approvals, cutting risk and errors. Teams shift from ticket handling to strategic delivery; scaling IT’s impact as business demands grow.
Identity and access management
Simplify identity workflows without impacting security. From access requests, to provisioning and deprovisioning, your teams automate and orchestrate IAM so the right people get access fast.
Request fulfilment
Deliver faster, smarter service request fulfillment. From software access to hardware provisioning, your teams streamline service request handling with automated triage, routing, and approvals. Reduce ticket backlog, speed up resolution times, and give employees a frictionless support experience, all without adding complexity.
Incident and problem management
Faster incident response. Fewer future problems. Improve standardization and process efficiency, and create an audit trail. As a result, your teams respond faster and decrease risk.
Endpoint management
Keep endpoints secure, compliant, and up-to-date. Connect any tool to run zero-touch patches, updates, and rollbacks across devices. Define rules in plain language, gain real-time compliance insight, and scale secure endpoint care without lock-in.
Trusted by industry leaders
Businesses of all sizes from global enterprises to national laboratories automate processes at scale with Tines.
Blog
From backlog to breakthrough: enhancing IT service delivery and support with automation
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Blog
Smarter ticket handling with AI and the new wave of orchestration
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Case study
Intercom’s IT team boosts efficiency by overhauling their workflows with Tines
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Product
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