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Track issues across Tines and Zendesk

Receive a notification from Zendesk when an internal note is created on a ticket containing certain strings. Fetch the ticket comment, attachments, and URLs, then create a case in Tines. If the case is updated, update the Zendesk ticket accordingly.

Tools

Zendesk

How it works

Import this story to your tenant, from where you can adapt it to meet your unique needs.

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