Phishing response? There’s a Tines workflow for that

Phishing response has become an increasingly burdensome task for security teams. The sheer volume of phishing attempts, combined with their growing sophistication, puts immense pressure on already stretched security teams. 

The good news? There's a Tines workflow for that.

A phishing analysis workflow built by the Tines team reduced analyst time spent by 95%.
With [a Tines] workflow, BCM One has reduced the number of phishing clicks from an average of 13 per month to zero.
We created [a workflow] to give the person who reported it feedback on what they reported, which enables my team... to further educate the end-users on phishing vs. spam. This helps them to get smarter too.

The toll of manual phishing response

Security analysts often find themselves overwhelmed by the need to manually investigate each suspicious email or text, determine its threat level, and initiate appropriate actions. This time-consuming process not only delays response times but also increases the risk of human error.

Automated phishing response

Automation can significantly alleviate this burden by streamlining the entire phishing response workflow. Security teams of all sizes leverage Tines to triage incoming reports, analyze contents and attachments, and even initiate containment actions.

Phishing response: there's a workflow for that

Assess the urgency and potential impact of reported phishing attacks by analyzing email or text contents, headers and attachments, verifying sender authenticity, and determining the appropriate next steps – further investigation, containment measures, or dismissal.

Phishing Response

Analyze and triage suspicious emails with various tools

Submit suspicious emails and investigate with a comprehensive analysis of files, URLs, and headers. Add IOCs to various tool blocklists in order to limit impact of phishing campaigns.

Tools: CrowdStrike, EmailRep, Jira Software, NextDNS, URLScan.io, VirusTotal

Analyze phishing email senders, URLs, & attachments

Analyze some key aspects of phishing emails in services like VirusTotal, URLScan.io, and Sublime Security across multiple Story forks.

Tools: EmailRep, Sublime Security, URLScan.io, VirusTotal

Analyze SMS phishing with the AI action

From the submitter: Employees can use this simple form to upload a screenshot of a suspicious text message. We use Claude Sonnet multi-modal input to analyze the content, extract IOCs, and provide an initial triage to the employee. A case is created for the SOC, and escalated if multiple text messages are reported with matching numbers or URLs. We utilize prompt engineering from the paper "Principled Instructions Are All You Need", to improve AI output.

Tools: MISP, Slack, URLScan.io, VirusTotal

By Michael Fischler at Roblox

Investigate Phishing emails with Proofpoint CLEAR and Tines

Analyze key aspects of phishing emails using services such as VirusTotal, URLScan.io, and Proofpoint Cloud Threat Response. Consolidate all results and display them in a Tines Page. Additionally, send all results to a requester's email inbox for archival, allowing for later analysis if needed.

Tools: Proofpoint, URLScan.io, VirusTotal

By John Vasanth at Black Rifle Coffee

The Tines story library contains 1,000s of pre-built workflows to help you automate your most important tasks securely.

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Trusted by
industry leaders

Businesses of all sizes from global enterprises to national laboratories automate processes at scale with Tines.

With Tines, we set up a workflow that integrated with our email security platform to inform end users whether the email they reported was clean, spam, or threat. It sends end users a Slack message within five minutes of reporting it. We got a lot of really good feedback about that one.

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What to expect:

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  • Walkthrough of a relevant use case
  • Overview of plans and pricing 
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