---
title: Records limits
url: https://www.tines.com/stories/docs/records/limits/
updated: 2026-07-27T17:12:11+00:00
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/stories/docs/llms.txt) › [Records](https://www.tines.com/llm/stories/docs/records.md)*

# Records limits

*[View on tines.com](https://www.tines.com/stories/docs/records/limits/)*

The limitations of records, record types, and record fields are as follows.

## Record limits

These are the default limits when using records. Check your plan type in **Settings** > **Billing** then refer to the table below. 

- **Record types**: The maximum number of record types you can create across all teams in your tenant.
- **Records per record type**: The maximum number of records for an individual record type.
- **Total records**: The maximum number of records aggregated across all record types.

> **TIP:** Configure [record retention and eviction](/docs/records/record-retention/) to precisely manage record usage and allowances within each record type.

### Record limits by license

Limits are determined by the license level and increase accordingly.

|  | **Starter** | **Essentials** | **Standard** | **Advanced** | **Enterprise Lite** | **Enterprise L1** | **Enterprise L2** | **Enterprise L3** | **All Self-hosted** |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| **Record types** | 5 | 50 | 100 | 150 | 150 | 250 | 500 | 1,000 | 1,000 |
| **Records per Record Type** | 1,000 | 1M | 1M | 1M | 1M | 2M | 2M | 2M | 2M |
| **Max total records** | 5,000 | 5M | 5M | 10M | 10M | 20M | 30M | 40M | No limit |

### Record limits for personal teams

Users can create record types and records within a personal team. The limits for records and personal teams are as follows:

- **Record types:** 10
- **Records per record type:** See license-specific limits
- **Max total records:**  See license-specific limits

> **NOTE:** **Record types** created in a personal team DO NOT count towards the tenant's total usage. However, **Records** created in a personal team DO count towards the "total records" usage.

## Record type configuration

Configurable limits within each record type.

| **Limit** | **Description** |
| --- | --- |
| Custom record limit | Configurable up to the **records per record type** limit specific to your license (see "Record limits by license" above). |
| Record retention | Configurable up to 10 years. Records without a configured retention are kept for the duration of the customer’s active license. |

## Record type limits

| **Limit** | **Description** |
| --- | --- |
| Charts per record type | 10 charts |
| CSV export size | 100k rows |
|  |  |

## Record charts

These limits apply to charts in a record type or within [Dashboards](https://www.tines.com/stories/docs/dashboards/)

### Series limits

When choosing how many series items to display in a chart, you can choose up to the maximum. Any amount over the maximum will be shown in the "other" group when enabled.

| **Chart type** | **Default** | **Maximum** |
| --- | --- | --- |
| Bar chart | 10 | 100 |
| Pie chart | 10 | 50 |
| Stacked bar chart | 10 | 25 |
| Stacked chart | 10 | 25 |

## Record fields

| **Limit** | **Description** |
| --- | --- |
| Field definitions per Record Type | 50 |
| Validation options per field | 100 |
| Size of "Numeric" field type | Up to 7 places |
| Size of "Text" field type | 512 characters |
| Size of "Large text" (artifact) field type | 100k characters |
| Size of "JSON" field type | 100k characters |
| Cumulative size of "Large text" fields in a single record | 750k characters |
| Validation options for fixed text fields | Up to 100 |

## Record API limits

The limitations when calling the [records API](https://www.tines.com/api/records/) are as follows.

| **Limit** | **Description** |
| --- | --- |
| Requests per minute (All endpoints except "Query") | 400 |
| Requests per minute (Query endpoint) | 200 |
| Page size per request | 500 |
| Max records per minute total | 200,000 |

## Additional limits

Dashboard charts have similar limits to records, for more information please see [Dashboard limits](https://www.tines.com/stories/docs/limits/).

For more information on the limitations around cases, please see [Case limits](https://www.tines.com/stories/docs/limits/).