---
title: Freshservice
url: https://www.tines.com/stories/docs/credentials/connect-flows/freshservice/
updated: 2025-09-05T09:35:06+00:00
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/stories/docs/llms.txt) › [Credentials](https://www.tines.com/llm/stories/docs/credentials.md) › [Connect flows](https://www.tines.com/llm/stories/docs/credentials/connect-flows.md)*

# Freshservice

*[View on tines.com](https://www.tines.com/stories/docs/credentials/connect-flows/freshservice/)*

[Freshservice](https://www.freshworks.com/freshservice/) is a cloud-based, AI-powered IT service management (ITSM) and enterprise service management (ESM) platform designed to unify and automate ticketing, incident and change management, asset tracking, and self-service workflows across IT and non-IT teams.

## Connect flow details

| Item | Description |
| --- | --- |
| Credential type | Text |
| Required inputs | 
-   API Key
-   Domain

 |
| Scopes | Access depends on the permissions available to your Freshservice user profile |

> **TIP:** Check out the [Freshservice Authentication Guide](https://explained.tines.com/en/articles/8978677-freshservice-authentication-guide) for more details on how to authenticate.