---
title: Records limits
url: https://www.tines.com/docs/records/limits/
updated: 2026-05-28T21:44:21+00:00
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/llms.txt) › [Records](https://www.tines.com/llm/docs/records.md)*

# Records limits

*[View on tines.com](https://www.tines.com/docs/records/limits/)*

The limitations of records, record types, and record fields are as follows.

## Record limits

These are the default limits when using records. Check your plan type in **Settings** > **Billing** then refer to the table below. 

- **Records per record type**: The maximum number of records for an individual record type.
- **Total record types**: The maximum number of record types you can create across all teams in your tenant.
- **Total records**: The maximum number of records aggregated across all record types.

> **TIP:** Configure [record retention and eviction](/docs/records/record-retention/) to precisely manage record usage and allowances within each record type.

|  | **Starter** | **Essentials** | **Standard** | **Advanced** | **Enterprise Lite** | **Enterprise L1** | **Enterprise L2** | **Enterprise L3** | **All Self-hosted** |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| **Record types per tenant** | 5 | 50 | 100 | 150 | 150 | 250 | 500 | 1,000 | 1,000 |
| **Records per Record Type** | 1,000 | 1M | 1M | 1M | 1M | 2M | 2M | 2M | 2M |
| **Max total records** | 5,000 | 5M | 5M | 10M | 10M | 20M | 30M | 40M | No limit |



## Record types

<table border="1" style="border-collapse: collapse;"><tbody><tr><td><strong>Limit</strong></td><td><strong>Description</strong></td></tr><tr><td>Record retention</td><td><p>Configurable within each record type for up to 10 years.</p><p>Records without a configured retention are kept for the duration of the customer’s active license.</p></td></tr></tbody></table>

## Record charts

<table border="1" style="border-collapse: collapse;"><tbody><tr><td><strong>Limit</strong></td><td><strong>Description</strong></td></tr><tr><td>Charts per record type</td><td>10 charts</td></tr><tr><td>CSV export size</td><td>100k rows</td></tr></tbody></table>

## Record fields

<table border="1" style="border-collapse: collapse;"><tbody><tr><td><strong>Limit</strong></td><td><strong>Description</strong></td></tr><tr><td>Field definitions per Record Type</td><td>50</td></tr><tr><td>Validation options per field</td><td>100</td></tr><tr><td>Size of "Numeric" field type</td><td>Up to 7 places</td></tr><tr><td>Size of "Text" field type</td><td>512 characters</td></tr><tr><td>Size of "Large text" (artifact) field type</td><td>15k characters</td></tr><tr><td>Validation options for fixed text fields</td><td>Up to 100</td></tr><tr><td>Max size of a record row</td><td>1MB</td></tr></tbody></table>

## Record API Limits

The limitations when calling the [records API](https://www.tines.com/api/records/) are as follows.

<table border="1" height="342" style="border-collapse: collapse;"><tbody><tr><td><strong>Limit</strong></td><td><strong>Description</strong></td></tr><tr><td>Requests per minute</td><td>400</td></tr><tr><td>Page size per request</td><td>500</td></tr></tbody></table>

## Additional limits

Dashboard charts have similar limits to records, for more information please see [Dashboard limits](https://www.tines.com/docs/limits/).

For more information on the limitations around cases, please see [Case limits](https://www.tines.com/docs/limits/).