---
title: Jira Service Management
url: https://www.tines.com/docs/credentials/connect-flows/jira-service-management/
updated: 2025-03-06T12:15:23+00:00
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/llms.txt) › [Credentials](https://www.tines.com/llm/docs/credentials.md) › [Connect flows](https://www.tines.com/llm/docs/credentials/connect-flows.md)*

# Jira Service Management

*[View on tines.com](https://www.tines.com/docs/credentials/connect-flows/jira-service-management/)*

[Jira Service Management](https://www.atlassian.com/software/jira/service-management) is a service desk platform developed by Atlassian. It is used by IT, operations, and business teams to manage service requests, track incidents, and coordinate work across departments. The tool integrates with other Atlassian products and supports customizable workflows.

## Connect flow details

| Item | Description |
| --- | --- |
| Credential type | Text |
| Required inputs | 
-   API key
-   Account email associated with the API key
-   Jira domain

 |
| Scopes | The API key generated is limited to the permissions set on the user profile that generated the key. Customers often create an account for Tines to associate the API key with, scoping the permissions for that user as desired. |