---
title: Get
url: https://www.tines.com/docs/api/cases/actions/get/
updated: 2026-04-01T12:10:20+00:00
description: Retrieve a specific case action.
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/llms.txt) › [Tines API](https://www.tines.com/llms.txt) › [Cases](https://www.tines.com/llm/docs/api/cases.md) › [Actions](https://www.tines.com/llm/docs/api/cases/actions.md)*

# Get

*[View on tines.com](https://www.tines.com/docs/api/cases/actions/get/)*

## Description

Retrieve a specific case action.

## Request

HTTP Method: **GET**

| Path Parameter | Description                |
| -------------- | -------------------------- |
| case_id        | The ID of the case.        |
| id             | The ID of the case action. |

```bash
curl -X GET \
  https://<tenant-domain>/api/v2/cases/<<case_id>>/actions/<<id>> \
  -H 'content-type: application/json' \
  -H 'Authorization: Bearer <<CREDENTIAL.tines_api_key>>'
```

## Response

A successful request will return a case button.

### Field description

| Parameter    | Description                                                                          |
| ------------ | ------------------------------------------------------------------------------------ |
| case_id      | The ID of the case.                                                                  |
| id           | The case button ID.                                                                  |
| url          | The URL of the case button.                                                          |
| label        | The label of the case button.                                                        |
| action_type  | The case action type (`webhook` or `page`).                                          |
| action_text  | The text for the button to execute the action.                                       |
| story_name   | Will be populated if the URL matches that of a page or webhook in an existing story. |
| story_emoji  | The associated story's emoji icon.                                                   |
| page_emoji   | The associated page's emoji icon.                                                    |
| query_params | An object of key-value pairs to append as query parameters to the action URL.        |
| created_at   | ISO 8601 Timestamp representing creation date and time of the case button.           |
| updated_at   | ISO 8601 Timestamp representing last updated date and time of case button.           |

### Sample response

```json
{
  "case_id": 42,
  "id": 1,
  "url": "https://tenant.tines.com/webhook/abc/",
  "label": "Claim case",
  "story_name": "Case Management",
  "story_emoji": ":fire:",
  "page_emoji": null,
  "action_type": "webhook",
  "action_text": "Open form",
  "query_params": {
    "priority": "high"
  },
  "created_at": "2023-10-31T15:42:00Z",
  "updated_at": "2023-10-31T16:42:00Z"
}
```