---
title: Public Templates
url: https://www.tines.com/docs/actions/templates/templates/
updated: 2026-04-17T13:24:11+00:00
---

*[tines.com](https://www.tines.com/llms.txt) › [Docs](https://www.tines.com/llms.txt) › [Actions](https://www.tines.com/llm/docs/actions.md) › [Templates](https://www.tines.com/llm/docs/actions/templates.md)*

# Public Templates

*[View on tines.com](https://www.tines.com/docs/actions/templates/templates/)*

While you can easily create any action from scratch, Tines also provides pre-built templates for commonly used products to save you time while building your workflows.  For example, our templates support creating tickets, disabling user accounts and performing threat intelligence scans.

## Public templates

Action templates available to all customers are categorized by product. Templates can be added to a story by dragging the template relevant to the task onto the storyboard. 

[Video](https://stream.mux.com/Q3I8pTP5tqlzccD01VcFyphIKH9ixYygH/high.mp4)

### Required and optional inputs

All required input fields for a template will be displayed when you select the task with a `Required` denotation. You can additionally add optional fields by selecting `+ Optional Inputs` at the bottom of the build panel. If you would like to remove an optional input, select the `-` symbol next to that input.

### View template configuration

To view the configuration of a template, select `Look inside` from the kebab menu next to the product name in the builder panel. This will display the http request configuration being used by the template. Pill values that contain `INPUT.<text>` will reference the values you input to the template. 

### My desired task doesn't exist

If the task you are searching for does not exist in the product's list of tasks, you can select our lightweight template `Build your own` that will assist you in building your own action. This template is pre-configured with the template's base URL, relevant authorization headers, and a link to that product's API documentation, which provides the base for customizing the action to your desired output. Additionally, you can make use of our [cURL to Tines functionality](https://www.tines.com/docs/actions/shortcuts#import-from-curl) if the product's API docs have cURL commands.  Please let us know if you would like a task added for a product, we are always looking to improve this list to meet your needs!

### Template search shortcut

If you know the exact template you would like to use, search for your template within the storyboard command palette via `⌘K`. Once you have identified your template, select the template for it to appear on the storyboard.

[Video](https://stream.mux.com/nMjatiVcbfK02htNz4agwg3ZrsrpcKOXI/high.mp4)